privacy

1. Introduction

Welcome to Copa Peru. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing or using Copa Peru's website and services, you agree to the terms outlined in this privacy policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, and other contact details you provide when registering or contacting us.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
  • Location Data: General location information based on your IP address to provide region-specific content.
  • Communication Data: Records of correspondence when you contact us through forms, email, or social media.

Note: We only collect information that is necessary for providing our services and improving user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you about updates, news, and events
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and optimize website performance
  • To personalize your experience on our platform
  • To send promotional materials (only with your consent)
  • To comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website and services.
  • Legal Requirements: When required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Protection of Rights: To protect our rights, property, or safety, or that of our users.

All third-party partners are required to maintain the confidentiality and security of your information.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Functional Cookies: Remember your preferences and settings.
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure server infrastructure and regular security audits
  • Access controls and authentication protocols
  • Regular staff training on data protection practices

Important: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request copies of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain conditions.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your data to another organization.
  • Objection: Object to processing of your personal data.
  • Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through email or a prominent notice on our website
  • Provide a summary of significant changes

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please don't hesitate to contact us: